Not Much to Say

I'll bet everyone thought I'd dropped off the face of the Earth eh? Well the truth of it is, I'm being swallowed up by the homework monster. It seems like any free time I have is being spent doing homework, reading textbooks, working, or sleeping. Tuesdays and Thursdays are long days indeed.

Last week Master and I took a personal day from our respective jobs and just spent some much needed quality time together. We're definitely making more effort to do that lately and I think it has helped each of us feel less like we're alone in this. I live for the weekends and I think he does too.

I think it's going to be a while yet before we're able to resume the level of M/s that we both want. I've got to finish school first. I've finally come to a place of acceptance about it, today anyway. I'd be lying if I said I didn't miss it but I'm so close to being finished now, I can cope. We both still know who is in charge, I still defer to him, and we still have our little rituals, these things sustain us through this time.

As far as school goes I'm doing pretty well at keeping up with it and I'm not doing too badly this term thus far. I'm not struggling with the subjects, some things that didn't quite jive last term are beginning to make a lot of sense now. It helps when you have an instructor that knows her subject well.

Unfortunately, I think I'm hitting my limit with customer service work. I've about had my fill of being the verbal punching bag for multitudes of strangers who just want to yell at someone and figure that I'll do. I realize it's not personal, or it shouldn't be, but after they start making personal attacks, it becomes personal and it really gets under my skin. After a time it's just stress. I dread going to work, I hate it the whole time I'm there, and I watch the clock for quitting time. I'm not cut out for this kind of work, too sensitive I guess.

Next time you're unhappy with something, stop and think before you let loose on the customer service representative. That person doesn't make policy, that person doesn't make decisions about the way business is done and they do have set parameters they're allowed to work within, all that person does is help you with your account and answers your questions. That's it. So, next time you feel justified in reaming the CSR, keep that in mind and bite your tongue. We're people too and we don't deserve to be cursed at, verbally attacked, threatened, or to have our personal integrity called into question. We're just doing our jobs so we can make a living just like everyone else.